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LEEHAAZ’ POLICY

 

SHIPPING AND DELIVERY

  • Leehaaz offers free shipping in India.
  • Orders placed all over world are catered by safe and reliable courier companies.

 

PAYMENT TERMS

  • We offer Cash on Delivery all over India.
  • We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.

 

ORDER CONFIRMATION AND SHIPPING

  • We will send an email confirming your order and may contact you to confirm this before shipping the products.

 

CANCELLATION

  • We are bound to cancel the order if we find any mistake or error in the order.
  • If you wish to cancel your order, kindly place a request on our mail id within 24 hours of placing the order at [email protected]

 

PLUS SIZE

  • On our website, we only have sizes till 4XL, if you wish to have the sizes above 4XL then it will be made on order and may take 10 days in the whole process. You need to pay Rs 200 extra per size. This order will be PREPAID.

 

TAXES

  • All prices are inclusive of GST.

 

*FOR INTERNATIONAL ORDERS

  • As a recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to.
  • Payment of this is necessary to release your order from customs on arrival.
  • International orders may take up to 10-15 working days to deliver.

 

DELIVERY TIME:

  • We try and deliver our products within 7 to 10 working days. We are not liable for any delays in delivery by the courier company but will definitely help you track down your package through our partnering courier company.
  • International orders may take up to 10-15 working days to deliver.

 

EXCHANGES AND REPLACEMENT

  • If you’d like to have a size exchange for the product you have ordered or if the product is damaged, please inform us within 48 hours of receiving the product by writing to us at [email protected] with your order number, full name and size change required/ images of the damaged product and someone from our customer care team will contact you within 1-2 business days and will place the request for exchange/replacement of the Leehaaz product. We request you to please assist them if they ask you for further information or photographs to access your replacement request.

 

  • If you don’t like the product and wish to return it, then we are sorry about it as we don’t have any return policy but we can provide you the voucher code for the same amount which is redeemable in 6 months.

 

  • Kindly make sure to make a video while opening your package in case if the product is damaged from our side, it would be really helpful and easy for us to replace your order.

 

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